Terms & Conditions

Last updated: 2 November 2026

These terms explain how Bulawa, a digital invitation service by Cimplet Technologies, offers packages, confirms orders and provides access to its invitation studio. Please read these terms and our Privacy Policy before making a payment or using the service.

1. Service

Bulawa provides configurable digital invitation designs and related invitation-management features. Available designs, package features, usage limits, access periods and pricing may vary. The details confirmed with you before payment determine the package and template included in your order.

2. How to order and receive your account

  1. Review the designs and packages displayed on Bulawa and contact us through our official WhatsApp enquiry link.
  2. Discuss your preferred package, template, event requirements, price and included features with our team. We will confirm the order details and payment instructions with you before payment.
  3. Transfer the agreed amount to the bank account or other payment method provided directly by our team. Please verify the payment recipient and amount before sending money.
  4. Send payment confirmation through the same official conversation. Our team verifies receipt of payment before activating your paid access.
  5. After payment is verified, our team manually creates or enables your Bulawa account and shares the login details, including a temporary password, through the agreed contact channel.
  6. Sign in and change your temporary password as soon as you receive access. Keep your credentials private and contact us if you suspect someone else has accessed them.

Submitting a WhatsApp enquiry or sending a payment screenshot does not itself create an account or confirm payment. Account access is provided after verification. We will communicate any expected setup timeline during order confirmation.

3. Payment, pricing and refunds

Prices, payment details and any applicable discounts are confirmed before you pay. Please do not transfer money to an account that has not been confirmed through our official communication channel. Any refund, cancellation or package-change terms applicable to your order should be confirmed in writing before payment. Your rights under applicable consumer-protection law remain unaffected.

4. Package duration and access

Paid account access and any renewal arrangements are subject to the package duration and expiry details confirmed at purchase and displayed in your account. Access to some editing, hosting or guest-management features may end when the agreed access period expires. Please check the applicable period before payment.

5. Customer content and appropriate use

You are responsible for the accuracy of names, event details, guest information, text, images and other material you submit to Bulawa. You must have permission to use and share that material and must not use the service for unlawful, misleading or abusive purposes.

6. Templates and intellectual property

Purchasing a package gives you access to use the selected invitation design through the Bulawa service for the agreed purpose and period. It does not transfer ownership of the Bulawa platform, software, design assets or templates. You may not redistribute, resell or copy our templates or software outside the service without permission.

7. Availability and support

We work to maintain service availability but cannot promise uninterrupted operation. If you experience an account, payment or invitation issue, contact our team using the details below. We will review your enquiry and explain the available resolution.

Marketing Agents and official payments

Where you have been referred by an authorized Bulawa Marketing Agent, the Agent may help you choose a package and answer questions. Package enquiries and referral links do not by themselves confirm a sale. Payments and any applicable refunds must be verified through the official Bulawa process. Do not send funds to an Agent's personal account or an unverified payment link. Contact Cimplet Technologies through the official published channel if you receive suspicious instructions. Where a paid Client has an assigned Agent, private customer support chat may be available. Authorized Super Admins may review these conversations for support, disputes and security as described in our Privacy Policy.

8. Privacy

We process customer, guest and visitor information as explained in our Privacy Policy. Do not share account passwords, banking secrets or unnecessary personal information in public invitation content.

9. Changes and questions

We may update these terms as the service develops. Updated wording will be published on this page. Material changes affecting an existing paid order should be communicated where required by applicable law or your agreed terms.

Contact

Bulawa by Cimplet Technologies
info@cimplettec.com
For package enquiries, use the official WhatsApp contact option on the Bulawa website.